Overview

Refund and Returns Policy

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • Certain items are non-returnable, including gift cards and downloadable software products.

To complete your return, we require a receipt or proof of purchase.

  • Please do not send your purchase back to the manufacturer.

Partial Refunds:

  • Book with obvious signs of use.
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 14 days after delivery

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or Missing Refunds:

  • If you haven’t received a refund yet, check your bank account again.
  • Contact your credit card company and bank, as it may take some time before your refund is officially posted.
  • If you still have not received your refund, please contact us at info@s3eed.ae.

Sale Items:

  • Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

  • We replace items if they are defective or damaged. Email us at info@s3eed.ae to proceed with the item pickup process.

Gifts

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
  • If the gift wasn’t marked and shipped directly, a refund will be sent to the gift giver.

Shipping returns

  • Contact us at info@s3eed.ae to arrange for product pickup.
  • You are responsible for paying shipping costs for returning your item. Shipping costs are non-refundable.
  • For expensive items, consider using a trackable shipping service or purchasing shipping insurance.

Need help?

Contact us at info@s3eed.ae for questions related to refunds and returns.